Impact of Digitalization on Banking System
Keywords:
Digitalization, market, systemAbstract
In this growing era, services, products and lifestyles of the customers are changing day by day so, why not banking system? For this change in growing era, banks must have to change and this paper is based on the changing in technology or innovation of new ideas regarding customer satisfaction. Generally, customers do not have plenty of time to visit banks for their transactions and hence, they prefer these things to get digitalized. So, various banks like axis bank, SBI, BOI and HDFC have prepared the software to satisfy their customers.
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