The Impact of Emotional Intelligence on Employee Performance

Authors

  • Tarun Jain Assistant Professor Vaish College of Engineering, Rohtak

Keywords:

Emotional, Intelligence, Employees, Performance

Abstract

In recent years, the notion of emotional intelligence (EI) has exploded in the realm of management. The article analyses how organizational effectiveness correlates with EI. In the first section of the article, we provide a high-level introduction to EI and discuss its value in the business world. The research continues by discussing the ways in which EI's many aspects affect workers' productivity. Higher EI is associated with improved performance in areas such as work satisfaction, communication skills, and leadership abilities, according to the study's findings. Implications for management practices are discussed towards the end of the study. These include the value of recognizing and nurturing workers' EI abilities.

References

Ciarrochi, J., Chan, A. Y. C., & Bajgar, J. (2001). Measuring emotional intelligence in adolescents. Personality and Individual Differences, 31(7), 1105-1119.

Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books.

Goleman, D. (1998). Working with emotional intelligence. Bantam Books.

Sy, T., Tram, S., & O'Hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68(3), 461-473.

Zarei, M., & Jalilvand, M. R. (2016). The impact of emotional intelligence on leadership effectiveness. Journal of Applied Environmental and Biological Sciences, 6(3S), 9-16.

Bar-On, R. (1997). The Bar-On Emotional Quotient Inventory (EQ-i): Technical manual. Multi-Health Systems.

Cherniss, C. (2010). Emotional intelligence: Toward clarification of a concept. Industrial and Organizational Psychology, 3(2), 110-126.

Goleman, D. (2004). What makes a leader? Harvard Business Review, 82(1), 82-91.

Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3-31). Basic Books.

Petrides, K. V., & Furnham, A. (2001). Trait emotional intelligence: Psychometric investigation with reference to established trait taxonomies. European Journal of Personality, 15(6), 425-448.

Van Rooy, D. L., & Viswesvaran, C. (2004). Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net. Journal of Vocational Behavior, 65(1), 71-95.

Downloads

Published

2018-03-30

How to Cite

Jain, T. (2018). The Impact of Emotional Intelligence on Employee Performance. Innovative Research Thoughts, 4(1), 480–484. Retrieved from https://irt.shodhsagar.com/index.php/j/article/view/1319