Rights of consumer in the present scenario

Abstract

In a business ecosystem, Consumer is the king, and play the most valuable existence. Given such high level of importance that a consumer has in a business network. So, in order to give the status of king, consumer can also be subject of protection from infringe activity. Legal framework gives knowledge and protection from exploitation.
Hence, if the rights of the consumer being infringed, then there is six rights provided to every individual that is , Right to information, Right to choose, Right to heard, Right to safety, Right to seek redressal, Right to education.
Above rights gives immense power to consumer, to fight for justice, if there’s right being infringed. Protection of consumer can create movement against, fraud, misrepresentation, undue influence and even the agreement between parties is not under lawful means and the consumer is grievously disturb then, it will consider as matter of concern for seeking redressal.
21st century, is the generation of development and growth. All the advance technology and upliftment is part of this generation. So, consumer are more active in knowing their rights, even if they got exploited they know how to seek redressal from the court.
Consequently, special of consumer gives speedy justice as it also divided into three more court, that means one on National level which is called National Consumer Disputes Redressal Commission, second on state level which is State Consumer Disputes Redressal Commission and last one is District Consumer Disputes Redressal Forum.